Privacy Policy

We, though our ecommerce websites (“www.bioscotia.com & www.estore-bioscotia.com”) are committed to protecting the privacy of our website users. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Information Collection and Use

We may collect and use the following types of information from you when you use the Site:

·       Personal information: This may include your name, email address, billing and shipping address, phone number, and payment information. We use this information to process your orders, to communicate with you about your order, and to provide customer support.

·       Usage data: This includes information about how you use the Site, such as which pages you visit, which products you view, and how long you spend on the Site. We use this information to improve the Site’s performance and to provide a better user experience.

·       Cookies and similar technologies: Please refer to our Cookie Policy for more information about the use of Cookies on our websites.

Information Sharing and Disclosure

We may share your information with third-party service providers to help us operate the Site and provide services to you, such as shipping, payment processing, and customer support. These service providers are contractually obligated to keep your information confidential and to use it only to provide the services we have contracted with them to perform.

We may also disclose your information in response to a legal request, such as a court order or a subpoena, or in the good faith belief that such action is necessary to comply with legal processes or to protect the rights, property, or safety of the Site, its users, or the public.

Security

We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. However, no security measures are fool-proof, and we cannot guarantee the security of your information. It is NOT recommended that you send sensitive personal information, such as your Social Insurance Number or your date of birth, through non-secure electronic means or on our websites. Unless otherwise noted, we do not automatically gather any specific personal information from you. The only way we will get this information is if you give it to us by filling our online forms or creating an user account on our website.

International Data Transfers

Our websites are operated in Canada. If you are located outside of Canada, please be aware that your information will be transferred to Canada and processed there. By using our websites, you consent to the transfer of your information to Canada and to its processing in accordance with this Privacy Policy.

Data Retention

We will retain your information for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our privacy practices or to comply with changes to applicable law. We will notify you of any changes by posting the updated Privacy Policy on our websites. Your continued use of our websites after any such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at https://www.bioscotia.com/contact-us.